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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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luffy chen

October 23, 2024

5  out of  5
rating by luffy chen
"I have been with this agency for almost a decade, Dean has become my friend since, so professional, always answer ur questions in timely manner and always been nice to u."
We responded:
"Thank you Chen for choosing State Farm for all your insurance needs. We appreciate you! "
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Lou Orzech

October 23, 2024

5  out of  5
rating by Lou Orzech
"I have been with Dean Sprague for over 20 years, him and his staff is extremely friendly and I feel like family !!!!"
We responded:
"Thanks Lou - we appreciate you ! State Farm Insurance appreciates you and your loyalty over all these years. "
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Nick Thompson

October 9, 2024

5  out of  5
rating by Nick Thompson
"Great to work with and very prompt to respond to questions or concerns."
We responded:
"Thanks Nick - we appreciate you!"
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Charlie Culp

June 24, 2023

1  out of  5
rating by Charlie Culp
"I’ve been with this company since the 90’s and at first it was great! Dean (agent) was the best. I used to debate with others about this being the best agent/company combination ever. I’ve even recommended several people to this combo. Maybe that was because I used them early in my driving career and never deviated. Fast forward to the present, it is the worse!! The employee at the office argue with you and speak to you as if you work for her or is beneath her. To now, no one knows why my insurance premiums keeps increasing and has several times in the last year or so. I have inquired several times to no avail. They even do not take the time out there busy schedule and address your official complaints. I was even told I should pay it without explanation. It’s now been awhile. Horrible!!! Please save your money because they seem to have too many customers and definitely won’t and don’t appreciate loyal customer. They are ripping people off with no grease."
We responded:
"Charlie, I am sorry for your recent experience. We are working with the underwriting department to determine why your rates have increased. Hopefully we will have a resolution soon. "
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Jeremy Moore

December 23, 2022

1  out of  5
rating by Jeremy Moore
"State farm is a total trash insurance company they try to get out of the claims"
We responded:
"Jeremy , I am sorry you had a bad experience. Please reach out to your agent for assistance. Unfortunately, I am not able to assist since I am not your agent. I would appreciate if you would remove this 1 star review from my page as I was not involved in any part of your unfortunate experience. Thanks "
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Pat Adams

November 24, 2021

5  out of  5
rating by Pat Adams
"Called office"
We responded:
"Thanks Pat. Best wishes on your Florida adventure!"
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Michael Patterson

May 27, 2021

5  out of  5
rating by Michael Patterson
"Great service with Dean throughout the years. His staff as well as State farm have been with me for over 15 years now. I can't imagine a better number to have in my contact list."
We responded:
"Thank you Michael, we appreciate you and look forward to working with you in the future!"
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Travis Schaffer

April 9, 2021

5  out of  5
rating by Travis Schaffer
"Excellent customer service. Have been with them for more than 10 years now and have never had a negative experience."
We responded:
"Thank you Travis - we appreciate you!"
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Big Fred

March 19, 2021

5  out of  5
rating by Big Fred
"They are always very helpful. I've been with them for years. Very transparent and courteous"
We responded:
"Thank you. We appreciate you!"
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sheliz tety

July 9, 2020

5  out of  5
rating by sheliz tety
"Quick response"
We responded:
"Thank you ! We appreciate your review!"
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iJwad

December 21, 2019

5  out of  5
rating by iJwad
"Good people"
We responded:
"Thank you for the review. We appreciate it!"
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Samantha Parks

July 16, 2019

5  out of  5
rating by Samantha Parks
"Very kind and professional customer service."
We responded:
"Thank you Samantha"
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Saundra waddell

February 22, 2019

5  out of  5
rating by Saundra waddell
"Great service"
We responded:
"Thank you Saundra!"